IT Support Engineer - Grady Window Manufacturers Limited
An hour ago
Mayo
2 views
Grady Window Manufacturers Limited requires 1 IT Support Engineer for full-time work in Charlestown, Co. Mayo, Ireland, F12 N6V2.
Typical duties include:
- Providing first- and second-line technical support to users via
phone, email, and remote support tools.
- Diagnosing and resolving hardware, software, network, and system
issues.
- Installing, configuring, and maintaining desktop computers, laptops,
printers, mobile devices, and peripheral equipment.
- Managing user accounts, passwords, and access permissions
within company systems.
- Monitoring IT systems and networks to ensure optimal performance
and security.
- Troubleshooting Microsoft Windows, Microsoft 365, email, and
business application issues.
- Supporting network infrastructure, including routers, switches,
Wi-Fi, and VPN connectivity.
- Escalating complex technical issues to senior engineers or third-
party vendors where required.
- Maintaining accurate records of incidents, service requests, and
resolutions through ticketing systems.
- Assisting with software deployment, upgrades, patches, and system
maintenance activities.
- Providing technical guidance and training to end users on IT
systems and applications.
- Participating in IT projects, including system migrations, hardware
rollouts, and infrastructure improvements.
- Ensuring compliance with company IT policies, cybersecurity
procedures, and data protection requirements.
- Assisting with backup, recovery, and disaster recovery processes.
Other details:
Minimum annual remuneration: €36,605
Standard working week: 39 hrs per week.
Applications: Please send your application to the following email address: gsrecruitmentjobs@gmail.com
- Payment rate Minimum annual remuneration: €36,605
- Contract Type Permanent Full-time
- Location Mayo
- Qualification required 1 Years of ICT technician Experience + Level 7 (incl Diploma & Ordinary Bachelor Degree)
- Application deadline
- Company Name Grady Window Manufacturers Limited